At West Coast Water Filter Man, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our team.

We may collect the following types of personal information:

We do not store or retain any customer payment details (e.g. credit/debit card numbers, bank account information) for any purpose.

The only exception is when a customer explicitly requests to have payment details securely stored for ongoing or recurring annual servicing. In such cases, details are encrypted and stored following strict security protocols.

All one-time payments and transactions are processed securely via trusted third-party payment providers such as Afterpay or Brighte.

We use your information to:

We will never sell or rent your information to third parties. Your data is only shared with trusted service providers (e.g. installers, payment providers) where necessary to complete your order or service.

We take data security seriously. Your personal information is stored securely and only accessed by authorised team members for the purpose of fulfilling your request or servicing your system.

 

We may use cookies or tracking tools (such as Google Analytics or Meta Pixel) to monitor website activity and improve your experience. This may include anonymised data such as your location, browser type, or time spent on pages. You can disable cookies in your browser settings.

If you’ve opted in to receive marketing from us, you can unsubscribe at any time via the link at the bottom of our emails or by contacting us directly.

You’re entitled to access, update, or request deletion of your personal data at any time. Simply get in touch via the details below.

 

If you have any questions about this Privacy Policy or how your information is handled, please contact:

West Coast Water Filter Man
 WA Local & Trusted for 25+ Years
 1300 663 037 |  0458 338 661